Shipping & Returns
AVAILABILITY & ORDERING POLICY:
RETURN POLICY
If you change your mind about your amulet Amulex® will happily offer a gift card to the full amount including shipping cost Amulex has already paid, or refund less shipping costs, within the first 15 days of receiving your piece. To organize a return, please email our customer care at contact@amulex.co to obtain a return authorization (RA) number. Please allow 3 days of your turn to be processed once received. Amulex will not accept any pieces when:
- A piece is not returned in its original condition: has been worn, scratched, damaged or is not in its original packaging.
- If the piece if custom made
- If the item is returned outside the timeframe stated above
- Strictly no refunds on Shop Pay, however we are able to offer you a gift card.
- Strictly no cancelation of orders that are pre-order
- No refunds on final sale products
WARANTY
Amulex® offers an 8 month manufacturing warranty on all items which covers faulty clasps & faulty crimp beads. In the rare case that breakage occurs due to a manifucaturing fault within 8 months of purchase Amulex® will happily repair the amulet and return it free of charge. The customer will also receive a 3 month extended warranty on the repaired item.